A) All booking quotes/costs are subject to change if the design/appointment type selected does not cohere with the design being created. Price may change if the incorrect add-ons are not selected when booking. This includes shape changes, rebalances, soak-offs, and base color changes. Unfortunately, refills from other salons are not possible. Booking a removal is therefore necessary.


B) 24 hours notice is required to cancel or reschedule an appointment. It is the client’s responsibility to plan accordingly for every appointment and keep an overview.


C) When booking, A booking fee ( this will come off your appointment cost) will be required. The remaining amount will be paid at the end of the appointment and is possible with card only.

This booking fee is transferable to the rescheduled appointment if 24 hours' notice is given, anything less than that the booking fee is forfeited and another one will be required for you to reschedule.

Please ensure if you have to cancel your appointment and you have paid the booking fee that you contact me before proceeding to cancel. Failure to do so may result in your booking fee being forfeited.


D) Failure to adhere to the cancellation policy will result in a €50 compensation fee. If a deposit is paid, the difference will be charged. This fee must be settled before scheduling your next appointment. As a result of a no-show meaning, there has been no communication from the client's side for a cancellation or rescheduling. The complete appointment fee will be charged.


E) There is a 15-minute grace period. After 15 minutes, Studio Obra withholds the right to either cancel the appointment or adjust the design or treatment due to lack of time. Here you will still pay the full amount of the initial treatment.


F) It is required to send in your design and to inform us about any particularities (breakage and accidents) before the appointment. This ensures we have all the necessary products and time to create your desired design.


G) When wishing to bring a guest, contact us before our appointment at all times.


H) It is to the client's digression to communicate if they are not satisfied with their service before their appointment is complete. Change of mind or dissatisfaction expressed after they have left the salon will result in a fee charged to be altered.


I) Studio Obra does not take responsibility for damages caused to the nail if the client chooses to rip, pull, or bite them off and can refuse service if necessary. We do unfortunately not work on damaged nails.


J) Studio Obra does not take responsibility for any damages caused to the nail outside her salon. Once you leave the salon your nails are your responsibility to maintain and care for.


K) Studio Obra can not be held responsible for any reactions, allergies, or irritations that may occur. As the consumer you take full responsibility and awareness that this is a service you have willingly participated in and Studio Obra has informed you in your client consultation of all the adverse effects that may occur as the client is aware that allergic reactions and sensitivities can occur from nail products despite all safety precautions, PPE, and sanitation that have taken place.


I) The client understands Studio Obra accepts no responsibility or liability for these reactions but will remove such work in the instance this may occur. NO REFUNDS or CREDITS will be issued as Studio Obra can not determine the sensitivities a client may have. In the case of a reaction, a doctor or dermatologist will always be recommended to consult with Nail Technicians who can not diagnose or treat such issues.


M) Studio Obra reserves the right to refuse service to anyone if they feels necessary.


N) Studio Obra holds the right to refuse service to anyone who does not disclose if they are sick.


O) NAIL REPAIRS: These are complimentary within the first 7 days. After 7 days it will be required to be paid for, which will depend on the design.